METALHEAD ELECTRONICS PRIVACY POLICY
MetalHead Electronics respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, purchasing products, or using our amplifier repair and modification services.
Last Updated: September 24, 2026
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Billing and shipping address
- Order and purchase information
- Information about your amplifier, equipment, repair, or modification request
- Messages and information submitted through our contact forms
Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, referring pages, and information about how you interact with the website.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide amplifier repair and modification services
- Communicate with you about your order, repair, modification, or inquiry
- Arrange shipping, pickup, or delivery when applicable
- Provide customer support
- Maintain transaction and business records
- Improve our website, products, and services
- Protect our website and business against fraud, misuse, or security threats
- Comply with applicable legal and regulatory requirements
Online Orders and WooCommerce
MetalHeadAmps.com uses WooCommerce to provide online shopping and order functionality.
When you place an order, information necessary to process the transaction may be collected and stored, including your name, billing address, shipping address, email address, telephone number, products or services ordered, and transaction details.
This information is used to process orders, communicate with customers, provide support, maintain transaction records, and fulfill our legal and accounting obligations.
Payment Information
Payments made through our website may be processed by third-party payment processors.
Payment providers may collect and process information necessary to complete your transaction according to their own privacy policies and security procedures.
MetalHead Electronics does not intentionally store complete credit card numbers or card security codes on its own website systems when those payments are processed by a third-party payment provider.
Cookies
MetalHeadAmps.com may use cookies and similar technologies to operate the website, maintain shopping-cart functionality, remember user preferences, improve website performance, and understand how visitors use the website.
Some cookies are necessary for important website functions, including online shopping and checkout.
Depending on your browser and applicable law, you may be able to block or delete cookies through your browser settings. Disabling certain cookies may affect the operation of some parts of the website.
Analytics and Website Performance
We may use website analytics, security, performance, or similar services to understand website traffic, improve our website, and protect it from abuse or unauthorized activity.
These services may collect technical information about your browser, device, IP address, and interaction with the website.
Third-Party Service Providers
We may share information with service providers when reasonably necessary to operate our business and provide services to you. These may include:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- WooCommerce and related website services
- Email and communication services
- Security and fraud-prevention services
- Analytics and website-performance providers
We do not sell your personal information to third parties for money.
External Websites
Our website may contain links to third-party websites, videos, social media platforms, forums, payment providers, or other external services.
MetalHead Electronics is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites when leaving MetalHeadAmps.com.
Data Security
We take reasonable administrative and technical measures intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, electronic communication, or Internet transmission can be guaranteed to be completely secure.
How Long We Keep Information
We retain personal information for as long as reasonably necessary to process orders, provide customer service, maintain repair and modification records, meet accounting and tax requirements, resolve disputes, enforce agreements, and comply with applicable law.
Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information. These may include rights to request access to, correction of, or deletion of certain personal information.
Some information may need to be retained where required for legitimate business, accounting, tax, fraud-prevention, warranty, transaction, or legal purposes.
To make a privacy-related request, contact us at:
Email:
elan@metalheadamps.com
Children’s Privacy
Our website and services are not directed specifically toward children, and we do not knowingly seek to collect personal information from children through the website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or applicable requirements.
When this policy is updated, the revised version will be posted on this page with an updated revision date.
Contact MetalHead Electronics
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
MetalHead Electronics
Email:
elan@metalheadamps.com
Website: MetalHeadAmps.com